We welcomed Vero to Cork English Academy last November on an 8 week General English programme. Vero went back to Spain just before Christmas time.

She got on very well in class due to her hard work and positive attitude. She went to the free afternoon classes and studied at home. We were not surprised when she sent us this lovely note about her recent FCE examination success:

”I’m writing to tell you that I passed my FCE exam. I am very happy and I wanted to say THANK YOU to Cork English Academy because that wouldn’t have been possible without you. 

I know I didn’t prepare the exam with you but my two months there, in your academy, helped me a lot. I hadn’t studied English for 15 years and your classes encouraged me to continue learning the language once back in Spain.

Thank you again.

Vero”

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We wish Vero the very best for the future!

As part of the Cork English Academy English and Work Placement Programme our work experience coordinator has shared this new and exciting work placement with us:

 

Job Title

Technical Support Engineer Intern with English & German

Technical_Support_Engineer

The Ideal Candidate should have:

  • Basic understanding of TCP/IP networking stack an advantage
  • Experience in an enterprise LAN/WAN environment an advantage
  • Experience with Windows and Linux OS systems
  • Excellent interpersonal skills
  • Multi-lingual with strong written & spoken skills in English and German essential
  • Studying towards an IT-related qualification

    Roles and Responsibilities

  • Respond to customer inquiries, primarily by telephone and e-mail
  • Resolve customer technical issues through diligent research, reproduction, and troubleshooting
  • Work directly with other technical support staff, quality assurance, engineering, sales, marketing, operations, and administration to resolve problems
  • Document all technical inquiries gather logs and obtain a clear problem description
  • Use knowledge base’s to resolve customer issues

 Benifits

  • The entire company team has created a unique business environment — one of energy, creativity, and collaboration.
  • The atmosphere is fun, casual, and inviting, in keeping with company’s roots as a successful entrepreneurial start up.
  •  4 weeks formal training in:
    • Install configure manage
    • Trouble shooting
    •  Networking & Storage area networking
    •  System Management
    • Using Salesforce, Company’s SRM tool
    • Company certified professional exam
    •  5 months experience working as a technical support engineer, within the support team, gaining in-depth knowledge about the industry leading Cloud computing and virtualization platforms.

Timescale

  • June 2014
  • Duration:  6 months

Please contact us at [email protected] with inquiries.

As part of the Cork English Academy English and Work Placement Programme our work experience coordinator has shared this new and exciting work placement with us:

 

Job Title

Deal Desk Intern

DealDesk_Intern

The Ideal Candidate should have:

  • Proven previous software industry, deal desk, Finance, Operations or pricing experience preferred
  • Primary degree in commerce, business studies or equivalent
  • Experience with software revenue recognition principles (SOP 97-2) is preferred
  • Must be a self-starter, highly analytical, with sound decision-making skills. Ability to multitask and prioritise at times of high volume e.g Quarter-End
  • Strong communication and interpersonal skills; must be able to work well with sales as well as internal departments such as finance and legal
  • Intermediate MS Excel skills required (macros and pivot tables preferred)
  • Intermediate English language level
  • Fluency in another language an advantage

    Roles and Responsibilities

  • Partner with the existing Deal Desk sales team to assist in scoping, configuration and pricing of Enterprise License Agreement (ELA) quotes. Leverage historical discounting trends to create competitive price quotes. Maintain version control of ELA models and related legal documents for opportunities
  • Coordinate Contract & Purchase Order reviews for the booking of all Enterprise License Agreement deals. Ensure all requirements are met to fulfill & complete booking
  • Ensure compliance with published sales and business approval policies. Be a sales advocate& partner to internal organizations to understand complex sales issues. Collaborate with impacted parties to identify acceptable options to facilitate deal closures
  • Weekly reporting to identify current status of deals; highlight issues & determine next steps
  • Strive to meet or beat published service level agreements
  • Special projects as needed

Timescale

  • Starting Immediately
  • Duration:  6 months

Please contact us at [email protected] with inquiries.

The Quality School Award awarded by LanguageBookings.com, a trusted community marketplace for students, certifies that Cork English Academy has achieved high quality standards in its range of language courses and students services.

The Quality School Award is given to schools with high appeal for international students, with an unbroken record of best value for money compared to hundreds of schools listed on the site. In addition, Cork English Academy shows a high quality in education, course availability and impeccable customer service history.

Quality School Award Press Release