Temporary School Closure Cancellations & Postponement Policy

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All language schools are included in the Irish Government Directive for school closures in a measure to contain the spread of COVID-19.

With effect from 18.00 Thursday, 12 March 2020 all schools will close and remain closed until the further notice.

This is a Government directive and taken on the grounds of public health and safety.

Visa requiring/ILEP students:  This will not affect your attendance and you will not be required to have a medical certificate for the weeks the school is closed due to the Government Directive School Closure.

Cancellations & Postponement Policy
(Temporary Policy due to Covid-19 Government Directive)

Current Students (Students who started their courses on or before 9th March)

  • For course weeks affected by the Government Directive School Closure students can request a course voucher. Applies to full course weeks only (based on Monday to Friday). 
  • The course voucher will allow students return anytime within a 12-month period and rebook those weeks.
  • Course voucher is for named student only and non-transferable.
  • Rebooking of course weeks is subject to availability for preferred dates.
  • Visa requiring/ILEP students: Rebooking of weeks is subject to being within current IRP card/visa expiry date.
  • Visa requiring/ILEP students: Course voucher weeks cannot be carried over into a new Academic Year renewal booking

    Accommodation
  • No accommodation weeks booked can be refunded.
  • Apartment bookings: You can stay in the accommodation until your original booking end date.
  • Host Family bookings: If the host family needs to stop hosting for any reason, we will make every effort to find alternative accommodation for the remainder of the accommodation weeks booked.


Postponements: Courses that have not started yet
(Temporary Policy due to Covid-19 Government Directive)
 

  • All booking postponements (course and accommodation), made with at least 8 working days’ notice will be facilitated with no charges. As standard, course and accommodation are subject to availability for new preferred dates.

Cancellations: Courses that have not started yet

(Temporary Policy due to Covid-19 Government Directive)

  • All cancellations made with at least 8 working days’ notice (course and accommodation will be subject to a full refund).
  • Notice of cancellation must be provided in writing and applies from the date it is received by Cork English Academy.
  • If you cancel your course and/or accommodation later than 8 days before the arrival date a full refund is due subject to a €200 cancellation charge.
  • If you cancel your course and/or accommodation after arrival, leave it early or miss any lessons, including in case of sickness, refund is not given.
  • The school will process the refund within 15 working days of receiving written cancellation notice.

This is a Temporary Policy change to our General Terms & Conditions in response to the Government Directive. We will publish a notification on our website when General Terms & Conditions come back into force.